Privacy Policy
This Privacy Policy describes how Fine Line Non-Alcoholic Spirits (“Fine Line,” the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.drinkfineline.com (the “Site”), or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
By using and accessing our Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. If updates are made, we will revise the “Last Updated” date at the top of this page and post the new version on the Site.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources. The information collected and how it is used depends on how you interact with us.
In addition to the specific uses outlined below, we may use your information to:
Communicate with you
Provide and improve our Services
Comply with legal obligations
Enforce our Terms of Service
Protect our business, our customers, and our brand
What Personal Information We Collect
Information You Provide Directly
When using our Services, you may provide us with:
Contact details: name, email, phone number, shipping and billing addresses
Order information: purchase details, payment confirmation, returns or exchanges
Account details: username, password, preferences
Shopping activity: items viewed, added to cart, or saved to wishlist
Customer support details: communications you send us, such as questions or feedback
You may choose not to provide certain information, but doing so may limit your ability to access some features.
Information Collected Automatically (Cookies & Usage Data)
We automatically collect certain information when you use our Site, including:
Device and browser type
IP address and location information
Pages viewed and actions taken on the Site
Referring website or search engine
We use cookies, pixels, and similar technologies to improve user experience, analyze traffic, and personalize content and ads.
Information from Third Parties
We may also collect information about you from:
Vendors and service providers (e.g., Shopify, fulfillment partners, analytics providers)
Payment processors (e.g., to confirm payment and process orders)
Marketing partners who help us deliver ads or promotions
How We Use Your Personal Information
We may use your personal information for purposes including:
Fulfilling orders & providing services: processing payments, shipping, handling returns, and managing accounts.
Marketing & promotions: sending updates, product offers, and personalized recommendations via email, SMS, or ads.
Security & fraud prevention: detecting and addressing unauthorized or fraudulent activity.
Customer communication: responding to inquiries and improving customer service.
Your Choices
You control how we contact you and how your data is used. Options include:
Marketing emails: unsubscribe anytime via the link in emails.
SMS notifications: text STOP to unsubscribe. Standard carrier fees may apply.
Cookies: adjust browser settings to block or delete cookies (note: this may affect Site performance).
Location services: control location access through your device settings.
Analytics: opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
How We Share Your Information
We may share your personal information with:
Vendors & service providers (payment processors, fulfillment partners, analytics tools, IT support)
Business & marketing partners who help us advertise and promote Fine Line
Corporate affiliates within our brand family
Legal authorities when required to comply with law, enforce terms, or protect our rights
We do not sell your personal information.
User-Generated Content
If you leave reviews or other public content on our Site or social media, this information is publicly accessible. We are not responsible for how third parties use publicly available information.
Third-Party Websites and Links
Our Site may link to third-party websites or apps. We are not responsible for the privacy or security of these external sites. Please review their policies before sharing your information.
Children’s Data
Our Services are not directed at children, and we do not knowingly collect data from individuals under 16. If you believe we have unintentionally collected such information, please contact us so we can delete it.
Security & Retention
We use safeguards to protect your data, but no system is 100% secure. Please keep your account information confidential.
We retain personal information only as long as necessary to provide Services, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have rights including:
Access/Know: request access to your personal information
Delete: request deletion of your personal data
Correct: request corrections to inaccurate information
Portability: request a copy or transfer of your data
Limit/Opt-out: restrict certain uses of sensitive data
Withdraw consent: revoke consent where applicable
To exercise your rights, please contact us at the details below.
Complaints
If you have a complaint, contact us directly. If you are unsatisfied, you may have the right to escalate to your local data authority.
International Users
Your information may be transferred, stored, and processed in the United States or other locations. We rely on legally recognized safeguards (such as Standard Contractual Clauses) where required.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Fine Line Non-Alcoholic Spirits
📧 Email: info@drinkfineline.com